Reservations & Bookings

At the end of every visit, we recommend re-booking your next appointment. This will ensure that you receive your preferred date, time and stylist each and every time.

For all new clients, a guaranteed deposit at the time of booking is required for your first appointment.

$100 for a Haircut Service and $100 for a Colouring Service

Arrival Time

Please arrive on time to ensure you receive your full service.

We do everything in our power to run on time everyday however on the rare occasion, we do run late. We will do our utmost to keep you informed at all times.

Should you be running behind, please call the salon to advise us of your delay. If you are running excessively late, please keep in mind that we may have to reschedule your appointment, so as not to affect other client appointments.

Payment

We accept Visa, Mastercard, Eftpos and Cash.

Under NO circumstance do we accept cheque and no accounts are held at é SALON.

Cancellation Policy

We will send you a text message confirming your appointment 48 hours prior to your appointment.

Should you reschedule or cancel an appointment please notify the salon at least 48 hours prior to your appointment. Failure to do so will regrettably result in the forfeit of your booking deposit.

If your rescheduling your appointment we would appreciate you changing it as soon as you receive your text confirmation, giving the team enough time to fill this spot.

We understand that circumstances can change very quickly and sometimes we need to make last minute changes, however failure to show up to your appoinment or on the day cancellation will result in a 100% service fee.

Making an appointment at é SALON is acknowledgment of this cancellation policy.

Salon Etiquette

For the comfort of other clients we request that all mobile phone use is kept to a minimum.

At no time are mobile phones permitted in the basin area. For the comfort of other salon clients we prefer that children do not accompany you on your visit to the salon, however we do understand there are times that you have no other option. We ask you to remember the comfort of others.

At no time are children permitted to roam the salon unattended.